(1) Digital Product Policy

All products available on PatternBulk are digital in nature. Once a purchase is completed and the design files are downloaded, we do not offer refunds, returns, or exchanges. We encourage customers to carefully review the product details before purchasing.

(2) Refund Eligibility

Refunds may be considered only under the following circumstances:

- The file is corrupted and cannot be accessed.

- The download link provided does not work, and we are unable to resolve the issue within 48 hours.

- A duplicate purchase was made due to a technical error.

Customers must contact our support team within 7 days of purchase and provide proof of the issue.

(3) How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact our support team at [support email].

2. Provide your order details and a clear explanation of the issue.

3. Our team will review your request and respond within 3-5 business days.

(4) No Refunds for Buyer’s Remorse

We do not issue refunds for reasons such as:

- Change of mind after purchase.

- Incorrect selection of a product.

- Lack of expertise in using the files.

(5) Contact Us

If you have any questions regarding our return policy, please reach out to our customer support at [support email]. We are always happy to assist you.